If you’re experiencing a black screen when you try to start your Dell XPS 13, don’t worry, you’re not alone. The Dell XPS 13 is a popular ultrabook that’s known for its powerful performance, sleek design, and exceptional display.
However, sometimes it runs into issues from time to time. And one of the most frustrating problems is Dell XPS 13 black screen on startup. Overheating is one of the common reasons why it happens. And the first step everyone takes is pressing and holding the power button of the laptop for 20 seconds. But when the issue is serious, this method doesn’t help.
In this article, we’ll dive into reasons why your Dell XPS 13 might be displaying a black screen on startup. We’ll also provide solutions to each issue and some tips and tricks that you can use to prevent this problem from happening again.
Solutions To Dell Xps 13 Black Screen On Startup Problem
First, we will see the reasons why it happens and then we will move forward to the solutions.
Reasons for Dell XPS 13 Black Screen on Startup
Time to identify the reasons why Dell XPS 13 black screen on startup.
1. Hardware Issues
Hardware problems can cause the black screen issue in Dell XPS 13. It could be an issue with the laptop’s display, graphics card, or other hardware components.
The issue might have been caused by an accidental drop or liquid spill, overheating, or a power surge.
2. Corrupted BIOS
If your Dell XPS 13’s BIOS (Basic Input/Output System) is corrupted, it can result in a black screen issue. A corrupted BIOS can happen of a failed BIOS update, a malware infection, or a power interruption during the update process.
3. Driver Issues
An outdated, missing, or corrupted graphics driver on your Dell XPS 13 can cause the black screen issue. The graphics driver is responsible for managing the laptop’s display. And if it’s not functioning correctly, the laptop might display a black screen on startup.
4. Operating System Issues
Sometimes, the operating system on your Dell XPS 13 might be the culprit behind the black screen issue. It could be caused by a corrupted operating system file, a failed operating system update, or a malware infection.
Solutions to Dell XPS 13 Black Screen on Startup
Finally, your problems will be gone now.
1. Hardware Solutions
If the black screen issue is caused by hardware problems, you might need to take your Dell XPS 13 to a professional for repair. However, before you do that, you can try a few things yourself.
First, try resetting the laptop’s hardware components by removing the battery. Then unplugging the power cord, and holding down the power button for 30 seconds.
After that, plug the power cord back in and try starting the laptop again. If that doesn’t work, try connecting an external monitor to the laptop to see if the problem is with the laptop’s display.
2. BIOS Solutions
And if the black screen issue is caused by a corrupted BIOS, try resetting the BIOS to its default settings. To do this, enter the BIOS setup utility by pressing the F2 key when you see the Dell logo on startup. Then, look for the option to reset the BIOS to its default settings and follow the instructions.
3. Driver Solutions
When the black screen issue is caused by the graphics driver, you can update the drivers manually or automatically.
To update the drivers manually, first go to the Dell website. Then locate the drivers for your Dell XPS 13 model, and download and install the latest graphics driver. And for updating it automatically, use a driver updater tool like Driver Booster or Driver Easy.
4. Operating System Solutions
Try repairing or reinstalling the operating system if the black screen issue is caused by operating system problems. To repair it, boot the laptop from a Windows installation disc or USB drive. Then select the “Repair your computer” option, and follow the instructions.
For reinstalling the operating system, use the same Windows installation disc or USB drive and select the “Install now” option instead.
Hope you are now aware of the causes and solutions to the Dell XPS 13 black screen on startup problem.
Some Tips And Tricks To Prevent Dell XPS 13 Black Screen On Startup Problem
Preventing the Dell XPS 13 Black Screen on Startup issue is always better than trying to fix it.
Here are some tips and tricks to help you avoid this problem in the first place-
Keep Your Dell Xps 13 Up-To-Date
Always install the latest updates for your operating system, BIOS, and drivers. These updates often include bug fixes and security patches that can prevent the black screen issue and other problems.
Use Reliable Antivirus Software
Install reputable antivirus software and keep it up-to-date. This can prevent malware infections that can cause operating system and BIOS issues.
Avoid Power Interruptions During Bios Updates
While updating Dell XPS 13’s BIOS, make sure you have a stable power source. Do not interrupt the process until it’s completed.
Keep Your Dell Xps 13 Clean And Cool
Overheating can cause hardware issues that can lead to the black screen problem. Clean the laptop’s fans and air vents regularly, and avoid using the laptop on soft surfaces that can block airflow.
Avoid Dropping Or Damaging Your Dell Xps 13
Physical damage to the laptop’s hardware components can cause the black screen issue and other problems. Handle your laptop with care and use a protective case if necessary.
By following these tips and tricks, you can reduce the risk of your Dell XPS 13 displaying a black screen on startup. But when you encounter this problem, don’t panic, try the solutions mentioned above to get your laptop back up and running.
Related: Keyboard Lights Up But Screen Is Black Dell
The Dell XPS 13 Black Screen on Startup issue can be caused by various issues. However, by following the solutions and tips mentioned above, you can prevent this issue from happening or resolve it.
But even after following the steps we told above, if the problem does not go away, then take professional help.