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Logitech Keyboard Not Connecting To Mac

Dealing with a Logitech keyboard not connecting to Mac issue? This common problem hampers productivity and disrupts your workflow.

There are certain reasons why your Logitech keyboard is not connecting Mac, such as-

  • Bluetooth connectivity problems
  • Software compatibility issues
  • Problems with Hardware

In this article, we’ll explore the causes behind this issue and provide you with practical troubleshooting steps. Whether you have a wireless Bluetooth keyboard or a wired USB version, we’ve got the solutions you need.

Logitech Keyboard Not Connecting To Mac

Let us first identify why this happens, and then we will move on to the solutions.

Logitech Keyboard Not Connecting To Mac

Common Issues with Logitech Keyboard Connection

Here are all the common issues that users face with Logitech keyboard connection.

Bluetooth Connectivity Problems

1. Keyboard Not Pairing With The Mac

This issue can occur due to compatibility issues between the Logitech keyboard and the Mac’s Bluetooth protocol. It may also arise if the keyboard’s pairing mode is not properly activated.

Also, if there are interference or distance-related problems between the keyboard and the Mac.

2. Keyboard Disconnecting Frequently

Frequent disconnections can be caused by –

  • a weak Bluetooth signal
  • low battery levels in the keyboard
  • or interference from other devices operating on the same frequency range.

It could also be due to a software glitch that affects the stability of the Bluetooth connection.

3. Keyboard Not Recognized By The Mac

Mac may fail to recognize the Logitech keyboard if there are compatibility issues between the keyboard and the Mac’s operating system.

And also if the necessary drivers or software are not properly installed. It could also be due to a malfunctioning USB or Bluetooth receiver.

Software Compatibility Issues

1. Outdated Logitech Drivers Or Software

If the Logitech drivers or software are outdated, it can lead to compatibility issues with the operating system. Which will result in the malfunctioning or improper functioning of the keyboard.

2. Conflicting Third-Party Software

Certain third-party software applications, such as keyboard or input device utilities, may conflict with the Logitech drivers or software. And this can lead to issues with the keyboard’s functionality or connectivity.

Potential Hardware Issues

1. Damaged Or Faulty Keyboard Hardware

Physical damage, such as a damaged circuit board or faulty keys, can cause connectivity issues or make the keyboard unresponsive. It could also be due to internal component failures.

2. Issues With The USB Or Bluetooth Receiver

Problems with the USB or Bluetooth receiver, such as –

  • loose connections
  • damage
  • or interference

can prevent the keyboard from establishing a stable connection with the Mac. This can lead to various connectivity problems or the keyboard not being recognized by the system.

Solutions to Logitech Keyboard Connection Issues

Troubleshooting Steps

1. Restart The Mac And The Keyboard

Sometimes, restarting the Mac and the Logitech keyboard can resolve minor connectivity issues. This helps in refreshing the system and clearing any temporary glitches that may be affecting the connection.

2. Ensure Bluetooth Is Turned On And Discoverable On The Mac

Check that Bluetooth is enabled on your Mac by going to the Apple menu. Then select “System Preferences,” and then click on “Bluetooth.”

Make sure the Bluetooth option is turned on. Also, ensure that the Mac is set to be discoverable so that it can detect the keyboard during the pairing process.

3. Reset The Bluetooth Module On The Mac

If the keyboard is still not pairing, you can try resetting the Bluetooth module on the Mac. To do this, go to the Apple menu, select “System Preferences,” and click on “Bluetooth.”

Then, hold down the Shift key and click on the Bluetooth icon in the menu bar. Choose the “Reset the Bluetooth module” option from the dropdown menu and follow the prompts to reset the Bluetooth module.

4. Try Pairing The Keyboard In A Different Location

Interference from other devices or objects can disrupt the Bluetooth signal. Move the keyboard and Mac to a different location.

Away from potential sources of interference such as other electronic devices, wireless routers, or large metal objects. Attempt to pair the keyboard again in the new location.

Software Solutions

1. Update Logitech Software And Drivers

Visit the Logitech website and check for any available updates for your specific keyboard model. Download and install the latest software and drivers provided by Logitech to ensure compatibility with your Mac’s operating system.

2. Check For MacOS Updates And Install Them

Keeping your Mac’s operating system up to date can help resolve compatibility issues. Go to the Apple menu, select “System Preferences,” and click on “Software Update.” If any updates are available, click on “Update Now” to install them.

3. Remove Conflicting Third-Party Software

If you have installed any third-party keyboard or input device utilities, they may conflict with the Logitech drivers or software. Try uninstalling or disabling these applications temporarily to see if it resolves the connection issues.

Hardware Solutions

Hardware Solutions
1. Check For Physical Damage On The Keyboard And USB/Bluetooth Receiver

Inspect the Logitech keyboard for any visible physical damage, such as broken keys or a damaged USB/Bluetooth receiver. If any damage is found, it may require professional repair or replacement.

2. Replace Batteries Or Recharge The Keyboard If It’s Wireless

If your Logitech keyboard is wireless and uses batteries, ensure that the batteries are not depleted. Replace them with fresh batteries or recharge the keyboard if it has a rechargeable battery.

3. Use A Different USB Port If It’s A Wired Keyboard

And If you are using a wired Logitech keyboard, try connecting it to a different USB port on your Mac. Sometimes, issues with the USB port can affect the keyboard’s connectivity.

4. Test The Keyboard On A Different Mac Or Device

To determine if the issue is specific to your Mac or the Logitech keyboard itself, do one thing. That is try connecting the keyboard to a different Mac or device.

If the keyboard works on another system, it indicates that the issue may be related to Mac’s settings or configuration.

Remember that these solutions are general recommendations by experts. And the specific steps or options may vary depending on the –

  • Logitech keyboard model
  • macOS version
  • and individual circumstances.

Contact customer support for detailed instructions tailored to your specific situation.

Setting Up A Logitech for Mac Bluetooth Keyboard


How do I put my Logitech keyboard in pairing mode?

The specific method may vary depending on the keyboard model. Generally, you can activate pairing mode by turning on the keyboard and pressing the Bluetooth or pairing button. Usually, it is located on the back or bottom of the keyboard. Refer to the user manual or Logitech’s website for detailed instructions related to your keyboard model.

What should I do if the keyboard is connected but not working correctly?

Confirm that the keyboard is properly paired. Check the battery level and replace the batteries if necessary. Ensure there are no physical obstructions or interference near the keyboard or the Mac. Additionally, check for any available software updates from Logitech or Apple and install them.

Can I reset my Logitech keyboard to fix connectivity problems?

Yes, you can try resetting the keyboard. Look for a small reset button on the keyboard (often located on the back or bottom). And press it using a paperclip or similar object. Then, re-pair the keyboard with your Mac.

Is there any Logitech software I need to install for my keyboard to work with a Mac?

Logitech provides software called Logitech Options, which allows you to customize the keyboard settings. While basic functionality is not always necessary, installing the software might enhance your experience. Visit Logitech’s website to download the latest version compatible with your Mac and keyboard.

How do I check the battery level on my Logitech keyboard?

To check the battery level on your Logitech keyboard, look for the battery indicator light on the keyboard itself. If the battery is low, replace the batteries or recharge the keyboard if it is rechargeable.


There will be no Logitech keyboard not connecting to Mac issues, as there are several troubleshooting steps you can take.

Start by checking the battery level and power switch on the keyboard. Ensure there are no wireless interference or Bluetooth connectivity problems. Updating the drivers and firmware for your keyboard, as well as troubleshooting USB receiver connectivity, can also help resolve the issue.

By following these steps and seeking assistance, you can increase the chances of successfully connecting your Logitech keyboard to Mac.